Yes and my flair won champs so I'm always right as well
From every story I have ever heard from people I know that work/have worked retail, it sounds like some of the most degrading and miserable work out there. Even if only 1 in every 100 people is utterly insane and entitled, you're gonna end up interacting with them pretty frequently and have to be professional no matter what they say to you.
If we're being honest being the consumer of something especially a service implies you don't know something and need the help of a professional so why would the customer ever be correct
shirke is their leader. Lost all my respect to NRG ever after interacting with him