RR adjusted off Toxicity

I was told by someone a couple weeks ago that the rr you gain/lose is often times adjusted based on toxicity in voice chat, text chat, and attempted FF's, can anyone tell me if this is true.

that'd be hilarious if true cause dont u get muted nowadays for the most low level trashtalk

Yeah this is true

how tf should ik

nah i told someone they are bad and i got +28 for the game